Terms & Conditions

1. Prices

Prices include VAT but exclude delivery costs.


2. Under 18
You have to be over 18 years old to purhase products from us. When you place your order you guarantee that are at lest 18 years of age or have your guardians permission.


3. Payment
Full payment shall take place when your order is placed. Pay with secure creditcard payment or Paypal.


4. Terms of delivery

The delivery time is 1-3 working days. We deliver within the UK, but not to PO-boxes and BFPO addresses. When your order is placed we will handle it with immediate effect and your parcel will be delivered within 3 working days. Deliveries to Jersey and Guernsey are an additional 2-3 working days in delivery time.

For questions regarding your delivery status please send us an e-mail.


5. Product information
Please note that the design on the products may differ from country to country and that the design is not always indentical to the picture.

6. Business opportunity
The provider of the business opportunity is Herbalife (UK) Limited, Unit 6, Perth Trading Estate, Perth Avenue, Slough, SL1 4XY, United Kingdom. These materials are prepared and distributed by independent distributor Emma Pettersson. Goods sold are nutrition and personal care products. Transactions are effected by participants as principals.

7. 30-day money back guarantee

As part of Herbalife’s commitment to delivering beneficial, high-quality products, we offer a 30-day money-back guarantee. If you are not fully satisfied with any product for any reason, simply return the unused portion within 30 days and you’ll receive a full refund.

8. Placed orders

It is not possible to amend/change orders once they have been processed and paid.

9. Right to cancel

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good. To exercise the right to cancel, you must inform us, Emma Pettersson, 483 Green Lanes, LONDON, N13 4BS, info@herbauk.co.uk of your decision to cancel this contract by a clear statement by e-mail or post. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

9.1 Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least ex-pensive type of standard delivery offered by us). We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement without undue delay, and not later than – (a) 14 days after the day we receive back from you any goods supplied, or (b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or (c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

10. Distributors/Herbalife members

HerbaUK (i.e. Independent Herbalife distributor Emma Rikewall) solely promote and sell Herbalife products to private individuals. Companies, Herbalife members and Herbalife distributors are not allowed to purchase products from HerbaUK. By doing so, you acknowledge that you are not a company or a registered Herbalife member/distributor.
 

11. Personal use and resale

All products purchased are intended for personal use and non-profitable purposes. When placing an order, the buyer acknowledges this and guarantees that the products are for personal use and not intended for resale  to a third party.

12. Sign up /newsletter

By signing up you agree to receive the newsletter. You can unsubscribe anytime.

 

13. Trusted shops

Following an order, the Trusted Shops Trustbadge is incorporated into this web page in order to display our Trusted Shops trustmark for buyers and the eventually collected reviews, as well as the Trusted Shops product offer.

In balancing the various interests, this serves to safeguard our legitimate prevailing interests in an optimised marketing of our offer. The trustbadge and the services advertised are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Köln.

Whenever a trustbadge is called up, the web server automatically stores a so-called server log file which contains, for example, your IP address, the date and time of retrieval, the data volume transferred and the requesting provider (access data), and documents the retrieval. This access data will not be evaluated and will be automatically overwritten seven days after your visit to the page.

Other personal information will only be transferred to Trusted Shops if you decide, after completing an order, to use Trusted Shops products or have already registered for their use. In this case, the contractual agreement between you and Trusted Shops applies.

 

Contact information


Regular mail:

HerbaUK.co.uk
Emma Rikewall
483 Green Lanes
LONDON
N13 4BS

E-mail: info@herbauk.co.uk

VAT registration number: GB923065737

All references to weight control relate to the Herbalife Weight Management Programme which includes, amongst other things, a balanced diet, regular exercise, an adequate daily fluid intake, nutritional supplementation where required and appropriate rest, individual results will vary.